
General terms and conditions
of summit GmbH for ticket booking for the “Software-QS-Tag” conference
(1) Scope of Application
(1.1) summit GmbH, Hainstraße 16, 04109 Leipzig (hereinafter “Booking Service Provider”) is not the organizer of the “Software-QS-Tag” conference (hereinafter “Conference”). The Conference is organized by imbus AG, Kleinseebacher Straße 9, 91096 Möhrendorf (hereinafter “Organizer”).
(1.2) The booking service provider handles ticket booking, including invoicing and payment processing, as part of a service commission in its own name but on behalf of the organizer. By ordering a ticket to attend the conference, the customer instructs the booking service provider to process the ticket purchase.
(1.3) By purchasing a ticket to attend the conference, a contract regarding the event services is formed between the customer and the Organizer. The Organizer’s General Event Terms and Conditions apply to the event.
(1.4) These General Terms and Conditions apply to all orders placed via the booking service provider’s ticket shop regarding the booking of tickets to attend the conference.
(2) Conclusion of the Contract
(2.1) The offer to conclude the contract is made by the customer as soon as they complete the ordering process by clicking the “Place Order” button (or a similarly clearly labeled button in accordance with § 312j Section 3 BGB).
(2.2) The contract is concluded upon receipt of the booking confirmation via email from the booking service provider.
(2.3) The booking service provider is entitled to reject an order, in particular if the selected ticket for conference attendance is no longer available or if the organizer refuses to accept the registration.
(3) Prices and Payment
(3.1) All prices are quoted in euros per person or group of persons and per event date, plus the applicable statutory value-added tax. Ticket prices are set by the organizer.
(3.2) The invoice is issued by summit GmbH. Invoices are issued in the booking service provider’s own name and include the applicable sales tax. The organizer (imbus AG) is named on the invoice as the conference organizer.
(3.3) The participation fee must be paid within 14 days of receipt of the invoice and before the start of the event to the booking service provider’s account specified on the invoice.
(4) Cancellation and Refunds
(4.1) Cancellations and refunds are governed by the organizer’s terms and conditions of participation. The booking service provider handles cancellations and refunds on behalf of the organizer. Changes to bookings and cancellations must be submitted in writing by mail, fax, or email to the booking service provider, which serves as the central point of contact.
(4.2) The requirements, deadlines, and costs for cancellations, rebookings, and the designation of substitute participants are set forth in the organizer’s terms and conditions.
(4.3) To the extent that the customer is entitled to a refund under the organizer’s event terms and conditions, the booking service provider will process the refund in its own name. The refund will be issued within 14 days of confirmation of the valid cancellation.
(5) Right of Withdrawal
(5.1) As a consumer, you have the right to withdraw from this contract. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity.
(5.2) Cancellation Policy
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date the contract is concluded.
To exercise your right of cancellation, the customer must contact us at
summit GmbH, Hainstraße 16, 04109 Leipzig
Phone: +49 341 23822 950
Email: info@summit-community.de
by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, though this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
(5.3) Consequences of Cancellation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.
If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of your exercise of the right of withdrawal regarding this contract, compared to the total scope of the services provided for in the contract.
End of the Cancellation Policy
(5.4) Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.) To summit GmbH Hainstraße 16 04109 Leipzig info@summit-community.de I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service () Ordered on ()/received on () Name of the consumer(s) Address of the consumer(s) Signature of the consumer(s) (only for written notifications) Date (*) Delete as appropriate. |
(6) Liability
(6.1) The booking service provider is liable exclusively for the proper performance of the booking service (invoicing, payment processing, refunds). The event organizer is solely liable for the event itself—in particular its content, execution, changes, or cancellation—in accordance with the event terms and conditions.
(6.2) The booking service provider assumes no liability for the accuracy and completeness of the event information contained in the ticket shop (e.g., program, speakers, venue). This information is provided by the event organizer.
(6.3) The booking service provider is liable only for damages caused by grossly negligent or intentional breach of duty, as well as for negligent breach of material contractual obligations (“cardinal obligations”). Cardinal obligations are those whose fulfillment is essential for the proper performance of the contract, on whose compliance the customer therefore relies and may rely, and/or obligations whose breach jeopardizes the achievement of the purpose of the contract. Liability for the negligent breach of essential contractual obligations is excluded if a statutory limitation of liability applies to individual components of the service.
(6.4) Liability for consequential damages is excluded.
(6.5) The foregoing limitations of liability do not apply to damages resulting from injury to life, limb, or health, or in cases where the booking service provider has, exceptionally, assumed a guarantee, unless a statutory limitation of liability provides for liability only in cases of intent or gross negligence. Furthermore, liability under the applicable mandatory statutory product liability provisions remains unaffected.
(6.6) The above liability provisions apply mutatis mutandis to the conduct of and claims against employees, legal representatives, and vicarious agents of the booking service provider.
(7) Final Provisions
(7.1) The language available for the conclusion of the contract is exclusively German. Translations of these Terms and Conditions into other languages are provided for your information only. In the event of any discrepancies between the language versions, the German text shall prevail.
(7.2) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, if
(7.2.1) the customer has their habitual residence in Germany, or
(7.2.2) the customer has their habitual residence in a country that is not a member of the European Union.
If you have your habitual residence in a member state of the European Union, German law shall also apply, provided that mandatory provisions of the country in which you have your habitual residence remain unaffected.
(7.3) The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Leipzig.
(7.4) Should any provision of this Agreement, or any provision subsequently incorporated into it, be or become invalid or unenforceable in whole or in part, or should any gap be discovered, the validity of the remaining provisions shall remain unaffected. It is the express intention of the parties to thereby maintain the validity of the remaining provisions under all circumstances and thus to exclude the application of Section 139 of the German Civil Code (BGB) in its entirety. In place of the invalid or unenforceable provision, or to fill the gap, the valid or enforceable provision that most closely approximates, in legal and economic terms, what the parties intended or would have intended in accordance with the meaning and purpose of this contract had they considered this point at the time of concluding the contract or including the provision shall be deemed to have been agreed with retroactive effect; If the invalidity of a provision is based on a measure of performance or time (period or deadline) specified therein, the provision shall be deemed agreed upon with a legally permissible measure that comes closest to the original measure. If such a replacement is not possible, a provision or rule shall be established in accordance with the preceding sentence to replace the void or unenforceable provision or to fill the gap.
(Translated with DeepL)
summit is the official booking partner of Software-QS-Tag.
